Back in May we wrote about how we always intended our product would improve even after you bought it, so today we're delighted to be keeping that promise with even more new features that we're including not only for new customers but also free to existing ones!
Statistically falls are most likely to occur at night or early in the morning and often in the bathroom, where surfaces are hard and space typically quite confined; this means it's an area where StackCare is already particularly watchful. Apart from our usual notifications, StackCare data scientists have studied motion patterns that preceded a fall and came up with 3 new alerts which we've introduced via a software update this week...
- Nighttime Bathroom Overstay - where Stackcare will alert you with a notification sent directly to your phone when it detects that your senior loved one has been in the bathroom an unusually long time. Whether there's a fall or not, being in the bathroom for 30 minutes at 2:00am is probably not a good sign!
- Nighttime Total Time - StackCare will send an alert when the total amount of time in the bathroom during the night exceeds a limit. There might be a number of short visits that add up or just a couple of longer ones which do not trigger a Bathroom Overstay. Even if there's no immediate issue, your senior loved one is likely not sleeping well for some reason and fall risk increases significantly when we're tired.
- Nighttime Total Visits - regardless of the time spent in the bathroom, StackCare also already looks at the absolute number of bathroom visits; repeatedly needing to visit the bathroom could be an indicator of a developing infection or illness and certainly reflects a disturbed sleep pattern. Now there's a specific alert especially for this eventuality occurring at night.
We recommend keeping all notifications enabled but customers can choose which alerts they want at any time via the app.
For new customers, we've also improved our installation process to make it even easier. Just connect your phone to the gateway via Bluetooth and follow the instructions. Anyone can install StackCare in less than 15 minutes and no tools are required!
Finally, we're also delighted to announce the launch of StackCare for Android phones; now it doesn't matter whether you have an iPhone, Pixel, Galaxy or LG...Just search in the App Store or Google Play for "StackCare".
Thank you to all our customers! We'll have even more updates coming soon so stay tuned...
Nigel Mould, CEO - StackCare